How we work
Water security, designed and certified.
A backup system holds tonnes of water and connects to your drinking supply. It has to be sized properly, built on a solid base and signed off. Here is how every UltraFlo job runs.
The process
Eight steps, from first message to follow-up
Enquiry
Message us, call, or send the form. Try the water calculator first if you like.
Site visit
We measure the roof and the site, check the mains entry point and pressure, power and access, and photograph everything. The R450 fee is credited against your install.
Written quote within 24 hours
Based on our fixed packages, with any site extras such as trenching or stands listed separately.
Deposit
A deposit secures your install date and covers materials. The balance is due at handover.
Estate approval
In a security estate we prepare the drawing and photos your HOA needs and wait for written approval.
Install day
Base, tank, pump, automatic changeover, filtration and electrical work, then a full pressure test.
Handover
Certificates of Compliance, your warranty, a short demo, and a labelled diagram inside the pump cover.
Follow-up
A check-in call after 30 days, and a service plan if you want one.
Compliance
What we do that cheap installs skip
Uncertified plumbing can lead to rejected insurance claims and problems when you sell your home. These are the standards every UltraFlo install meets.
Our plumbing work is signed off by a PIRB-registered plumber, registration number .
- Plumbing Certificate of ComplianceIssued by a PIRB-registered plumber for every install connected to your home's water supply.
- Electrical Certificate of ComplianceA registered electrician does new pump circuits and inverter connections.
- Backflow protectionTank and rain water can never flow back into the municipal main. We use air gaps or approved backflow devices.
- Labelled pipes and tapsRainwater lines are colour-coded and non-drinking taps are clearly marked.
- Overflow to stormwaterUntreated rainwater overflow goes to stormwater, never the sewer.
- Bases built for the loadA full 5 000 L tank weighs over five tonnes. We build compacted, level bases and get engineering sign-off for elevated stands.
- Honest water claimsWe only call treated water drinkable after a lab test against SANS 241.
Where we work
Pretoria and Centurion
We focus on the suburbs hit hardest by repeat outages. If your area isn't listed, ask us.
- Garsfontein
- Moreleta Park
- Faerie Glen
- Waterkloof
- Lynnwood
- Menlo Park
- Silver Lakes
- Mooikloof
- Pretoria East
- Centurion
- The Reeds
- Rooihuiskraal
- Erasmia
- Laudium
- Montana
- Sinoville
- Wonderboom
- Annlin
- Hatfield
- Arcadia
Warranty
What's covered
- WorkmanshipWritten warranty on our installation work.
- ProductsManufacturer warranties on tanks, pumps and treatment equipment, which we handle for you.
- 30-day checkFree return visit for anything that isn't right in the first 30 days.
Book a site visit
We'll measure, test your pressure and give you a fixed written quote within 24 hours.